Newspaper Website Research: The Next Generation

Posted on May 17th, 2007
By Erin Teeling in Newspaper Study

A lot has changed in the newspaper industry since we published our study of newspaper websites last summer.  In order to get a better picture of the changing landscape in the world of online news, we are going to publish a sequel to last year's study.  In our preparation for the research, we're outlining the categories and criteria we want to track.  Here are the categories we analyzed last year:

RSS

  • Does the site offer RSS?
  • If so, does the feed include ads?
  • Does the site offer RSS for different sections?

Most Popular

  • Does the site offer alternative content views such as most popular, most read, or most emailed?

Video
Podcasts
Chats
Reporter Blogs

  • Does the site have reporter blogs?
  • If so, can users comment on these blogs?
  • Do reporter blogs have blogrolls?

Comments on articles
Registration
Bookmarking
Message boards/forums

This was a pretty extensive list, and we plan to carry over many of these criteria to this year's study.  Some key changes we are thinking of making are dropping "chats" and "message boards/forms" from the list because we feel that these tools are a bit dated.  In addition, we'll add a category for availability of mobile content and integration user-generated content, such as photos and videos.  I think these are two areas that our study really missed out on last year and adding them will be a big improvement.  Finally, it would be interesting to see how many newspapers are offering social networking features like the Washington Post and USA Today.

What would you like to see our study address?  We'd love to hear your suggestions.  You can either leave them in the comments below or add them to the TBR wiki on the 2007 Newspaper Study Criteria page.  Thanks for your support!

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Comments

  1. Todd Zeigler

    I would consider looking for the following as well:

    *Wikis

    *Video Blogs

  2. Mary Specht

    I tried to post a comment earlier noting I’ve made suggestions on the wiki…is this thing working?

  3. Mary Specht

    Apparently it is, but I’m having trouble re-posting those suggestions from the wiki. At any rate, they’re available there.

    Thank you guys for taking a comprehensive look at this. Last year’s study was quite interesting.

  4. shai

    How about interaction with local blogospheres? BostonNOW is probably the leader in that avenue, but I’d like to see if other newspapers are trying to work with their local blogospheres.

  5. Tom Mallory

    I’d recommend study ask if the sites regularly break news online?

  6. Anna Haynes

    Does the newspaper understand and respect permalinks and the concept of permanent content?
    (when it does a website redesign, does it delete all comments on stories? does it delete entire weblogs?)

    Does the newspaper have a “contract with readers”, saying how it will treat their comments and other content?

    Does the newspaper make reader content searchable?

  7. Anna Haynes

    more -

    Does the newspaper delete entire classes of content without providing advance notice that it will be doing so?

    How does it handle online corrections?
    (is there a ‘corrections page’, or a change history for the corrected story, or are corrections made silently?)

    If the paper engages in comment moderation, does it only “cull” comments that are uncivil, or does it also cull comments whose content is unwelcome (e.g. comments criticizing the newspaper, or pointing readers to a competing website)?

  8. Anna Haynes

    (just for the record - it appears that the individual making the previous 2 comments was under a recent misimpression; she wishes she had not posted at such length and with that tone)

  9. Todd Zeigler

    Thanks to everyone - there are some great suggestions. Keep them coming.

  10. Chris Houchens

    I would look at how papers are encouraging users to use social bookmarking sites (like del.icio.us, reddit, digg, etc) for spreading your online content

about this blog

The Bivings Report (TBR) is a source of news, insight, research and analysis on the web-based communications industry. TBR content is posted, created and managed by internet strategists, media/communications analysts, web developers, designers and programmers, all of whom are employees of The Bivings Group.

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