Online Venom or Vibrant speech? May 6, 2007

Posted by Todd Zeigler in Media, Social Networks, Web 2.0

Washington Post Ombudsman Deborah Howell did a hit job in her column today on the Post’s decision to allow comments on all articles. Here are the first few paragraphs, which pretty clearly demonstrate her attitude:

Not so long ago, the only way to talk back to The Post was to write a civil letter to the editor, with a verifiable name and address, or to contact the ombudsman.

Now, click on “view all comments” at the end of a story, column or blog on washingtonpost.com and enter a new world that challenges long-held practices and that can unnerve some journalists and readers. The online comments are immediate, use only e-mail addresses as identification and can be raw, racist, sexist and revolting.

Howell goes on to say that many reporters don’t appreciate the “rude” feedback and lays out some examples of reader complaints. No real attempt is made to explain the value of comments. She closes the piece calling for “vigorous moderation” of comments, which, given the overall tone of the column, comes off as a vague call for censorship. She would lead the Post down a very slippery slope.

Naturally, the piece has attracted a lot of comments. Some of them are rude, some are insipid and some are extraordinarily insightful. That’s free speech (and democracy) for you. It’s messy. I’d much rather have this messy version of the Post than one where the likes of Deborah Howell are empowered to protect us from all the unpleasantness.

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The Bivings Report (TBR) is a source of news, insight, research, analysis and conversation on web-based communications and its increasingly powerful role in the economy, politics and society. TBR content is created, posted and managed by internet strategists, media/communications analysts, web developers, designers and programmers, all of whom are employees of The Bivings Group.



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