Comments on: More on Comcast and Tweets http://www.bivingsreport.com/2008/more-on-comcast-and-tweets/ The Bivings Report (TBR) is a source of news, insight, research and analysis on the web-based communications industry. TBR content is posted, created and managed by internet strategists, media/communications analysts, web developers, designers and programmers, all of whom are employees of The Bivings Group. Sat, 13 Mar 2010 00:36:11 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: bootstrap | economist :: Customer Service in the Information Age http://www.bivingsreport.com/2008/more-on-comcast-and-tweets/comment-page-1/#comment-290644 bootstrap | economist :: Customer Service in the Information Age Sat, 19 Apr 2008 19:24:02 +0000 http://www.bivingsreport.com/2008/more-on-comcast-and-tweets/#comment-290644 [...] face from such usage. I will digress the question of who is “right” in this case to the myriad of conversations floating around on twitter. But to those individuals that are looking for more open and honest [...] [...] face from such usage. I will digress the question of who is “right” in this case to the myriad of conversations floating around on twitter. But to those individuals that are looking for more open and honest [...]

]]> By: The Beta Stage » Blog Archive » Comcast: Opening Up A Can Of Worms? http://www.bivingsreport.com/2008/more-on-comcast-and-tweets/comment-page-1/#comment-290507 The Beta Stage » Blog Archive » Comcast: Opening Up A Can Of Worms? Wed, 09 Apr 2008 19:18:57 +0000 http://www.bivingsreport.com/2008/more-on-comcast-and-tweets/#comment-290507 [...] Crump of The Bivings Report says that I’m not alone. Of recent Twitter [...] [...] Crump of The Bivings Report says that I’m not alone. Of recent Twitter [...]

]]> By: Ist Twitter ein Negativ-Medium? - Crossmediale Kommunikation http://www.bivingsreport.com/2008/more-on-comcast-and-tweets/comment-page-1/#comment-290505 Ist Twitter ein Negativ-Medium? - Crossmediale Kommunikation Wed, 09 Apr 2008 17:31:31 +0000 http://www.bivingsreport.com/2008/more-on-comcast-and-tweets/#comment-290505 [...] gemacht, 300 aktuelle Tweets zum Stichwort „Comcast“ genauer unter die Lupe zu nehmen und dabei folgendes festgestellt: 28 äusserten sich positiv, 86 neutral und die Mehrheit mit 188 Tweets war negativ gegenüber [...] [...] gemacht, 300 aktuelle Tweets zum Stichwort „Comcast“ genauer unter die Lupe zu nehmen und dabei folgendes festgestellt: 28 äusserten sich positiv, 86 neutral und die Mehrheit mit 188 Tweets war negativ gegenüber [...]

]]> By: Todd Zeigler http://www.bivingsreport.com/2008/more-on-comcast-and-tweets/comment-page-1/#comment-290504 Todd Zeigler Wed, 09 Apr 2008 16:06:10 +0000 http://www.bivingsreport.com/2008/more-on-comcast-and-tweets/#comment-290504 Robb - true, that is why the nature of the complaints is what they can learn from here. The other thing I would point out is that the volume of tweets for Comcast is much, much higher than that of other utilities like Verizon. Robb – true, that is why the nature of the complaints is what they can learn from here.

The other thing I would point out is that the volume of tweets for Comcast is much, much higher than that of other utilities like Verizon.

]]> By: Robb Topolski http://www.bivingsreport.com/2008/more-on-comcast-and-tweets/comment-page-1/#comment-290502 Robb Topolski Wed, 09 Apr 2008 15:53:11 +0000 http://www.bivingsreport.com/2008/more-on-comcast-and-tweets/#comment-290502 Comcast is somewhat of a utility, like water or electricity. You don't really compliment it when the service is working correctly. Comcast is somewhat of a utility, like water or electricity. You don’t really compliment it when the service is working correctly.

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