After the debacle that was my use of Twitter to predict the outcome of American Idol, I decided to attempt redemption in the form of another online tool.  After doing some research, I realized that many fans of reality television were using grids made on Wikipedia to calculate statistics used for elimination predictions.  Statistics can be created for any show that uses a high-low-win system or a straight callout order system.  Donning my nerd cap, I delved into the world of reality television and Wikipedia articles to see if I could discover their true usability.

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If you own a computer and have a disposable income, chances are good that you have bought something via Amazon.com, a well-known site dedicated to being the Internet's largest store.  The site boasts many features, including discount prices, lists of recommendations for frequent users, and intuitive search features.  A past blog post on The Bivings Report highlights one of Amazon's recent user-friendly upgrades.

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Fledging company UserVoice is attempting to provide focus groups to those companies that cannot afford focus groups.  The site's general idea is to moderate user ideas and complaints by means of formal comment boxes, polls, and ranking systems.  The three-person ‘Team UserVoice' is quoted as saying, "UserVoice adds structure to feedback and reduces the overhead of an honest dialog with our users - It creates a market around good ideas so we get more quality than quantity."

The interface is currently in its public beta stage, allowing (free of charge) access to its platform.  Those who sign up can create a page for their company, product, project, or even blog.  UserVoice just recently released the ability to add custom CSS to a company's page as well as c-name inclusion for a completely transparent user experience.  This means that the customer never perceives that they are on another site.  The idea is to put the UserVoice widget on the company's official site and allow users to comment on their company or specific products.  The company can then do several things:

1. Track user ideas as other users vote on them
2. Provide official responses to comments
3. Mark an idea as ‘planned'
4. Push out new features that users want
5. Collect fan mail

The new site has gained a lot of attention, but I question whether this new company can do things that are not already being done.  Sites like FeVote, Get Satisfaction, and Sales Force are already doing many of the things with which UserVoice claims to be able to help.  The only unique feature that I can discern is that UserVoice allows companies to create a specific page for themselves.  The effort seems to be made in keeping the comments more regulated and organized than the previously mentioned sites, but will that cause users to be less free with their suggestions and comments?  I applaud the company for creating a way for small to medium-sized businesses to have their own ‘focus groups' but it is going to be a couple of months before we will be able to decide if UserVoice shouts or gets silenced.

This is the final part of my four-part analysis of Facebook applications.  (For the preceding part, click here.)  In this section, I will attempt to make some conclusions and predictions from all of the data that I collected.  For a complete list of every single one of the Facebook pages that I analyzed, check at the bottom of the page for an Excel spreadsheet link.  The names of the users have been deleted, but originally I used them to avoid accidental repetition during my research.

One of the most notable aspects when you take a look at the graphs (a PDF of all the graphs from the previous posts is included at the bottom of the post) is that not a single user had recently deleted an application.  After looking at many users, I decided to check a few extended histories, but alas, I still found no deletions.  Personally, I have deleted applications in the past, so I am aware that it happens.  My theory is that users have begun to recognize when they want to add an application or not, and as such, are becoming more ‘picky' when they are presented with a new one.  This would explain why there are still several additions present within the data.  With so many applications now available, newer ones have to be worthwhile in order to garner interest from users.  This is still possible, as Bumper Sticker proves, being a fairly recent application itself and already in the Top Ten.

Speaking of the Top Ten, my inner predictions were accurate.  According to Adonomics.com, approximately 5%-10% of users have each of the individual applications installed, so if I am ranking ten of them, my statistics professor from college would be thrilled to know that I realized about half of the total users would have at least one of them.

It is also interesting to note that users that only have 1 to 2 applications typically had one of the Top Ten as that lone application.  This makes perfect sense, since many of these are Hug Applications.  Any user wanting to receive these pokes and hugs from other users must have the application installed; so many users probably have it simply to receive and not to give.  It's total Christmas Stocking Syndrome.

I was pleased to find that a clear majority of users (of those who actually had applications) have 5 or less applications in their profiles.  When I began this research study, I had a gut feeling that I would find more 9+ entries than any other kind of profile.  Perhaps it is that those profiles simply stand out more.  In my personal opinion, given that some of the user-created applications are fun, and dare I say, ‘useful,' it is perfectly reasonable to have five or fewer.

I was also not surprised to find that the majority of typical usage was for Extended Use.  Some of the notable Extended Use applications–other than the ones already explicitly mentioned in the study–were ones that allowed users to post bigger pictures and give extra information about themselves.  It's somewhat of an old Internet cliché: people do not want to be limited in anything that they are doing, no matter what it is.  I was a tad surprised that Online Games were the least used category, but then again, users of Facebook can find free online games in other avenues.  Why use Facebook when there are better games out there?

As I was researching prior to the study, I saw many web postings comparing Facebook to its main rival, MySpace.  One of the main advantages to Facebook, according to those writings, was that it was not cluttered like MySpace profiles.  I find it ironic that people add applications when this is the popular opinion.  Many of the applications take up much space on a profile, adding a cluttered feeling to the overall page.  Forget Christmas Stocking Syndrome, Facebook users suffer from wanting to have their cake and eat it too.

Excel Spreadsheet of Facebook Data Collected

All Pie Charts PDF

[This post is cross posted at our ImpactWatch site] 

Continuing the study (see the preceding part of the analysis here), I analyzed if there had been recent activity by users regarding the addition of new applications.  Facebook applications can be added or deleted from profiles at any time, and there is a specific tab on the left-hand side of user profiles designated to the addition or removal of applications.

I used the mini-feeds (which show recent user input) to analyze if there had been recent application-related activity.  35 users had made recent additions, while not a single user had recently deleted an application.  An overwhelming majority of users had done neither in the last week.  Below is a graph showing this data, made using ImpactWatch features.

The final area of study concerned the ‘Top Ten' applications as elected by Adonomics.com.  These are Super Wall, Top Friends, Hug Me, Super Poke, Bumper Sticker, iLike, Graffiti, Zombies, Scrabulous, and Quizzes.  These were the top ten applications at the time of the research.  With the addition and removal of applications, the top ten applications could change periodically.  More information on these applications can be found in the background post about the study.

Of the 300 users, 146 had at least one of the Top Ten applications, while 154 did not.  Below is the graphical representation of this data, made using ImpactWatch features.

The final part of the study will be posted soon.  It will include an Excel spreadsheet of all the data, as well as some conclusions drawn from the data.

[This is cross-posted at our ImpactWatch site]

The overly popular Facebook social network has recently seen a surge of ‘applications' added to its roster.  Users hoping to enhance the experience of the social platform create these applications.  As of January 2008, there are over 14,000 applications in circulation among users.  The uses of these applications range widely; in July 2007, the first Facebook-only venture capital firm (Altura 1 Facebook Investment Fund) was released to the public.  They have gotten so popular that Stanford University recently debuted a class where the end product is Facebook application.  The great success of this class most likely means that many more schools will soon follow suit, offering more classes on social network metrics and creation.

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Despite the constant emergence of new technology, old trends still reappear from time to time to remind us all that some times the best things were in the past.  The glorious return of point-and-click adventure games to console gaming marks one of these occasions.

I used to absolutely love point-and-click games for my first computer.  Each one came on its own floppy disk and was DOS gaming at its finest.  My pride and joy was a collection of all three sequels to the Hugo's House of Horrors series, purchased for me by my mother.  The appeal of the games is that they contain so many secrets that the replay value tends to be through the roof as avid gamers play again and again to find every single Easter egg possible.

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Just about every professionally done website you visit includes a copyright date at the bottom of the page. Every January you see websites that forget to update the year in their copyright statement. Many actually fall years behind before catching it and updating the dates. Above is an example of this phenomenon from the website of the Democratic National Committee.

We’ve made this mistake ourselves plenty of times. It is just something that is really easy to forget to do. That is why the best solution is to automate in the process instead of manually updating it every January. Here are two simple ways to accomplish this that our design/production department uses:

(1) If you are working in PHP (like sites in Wordpress and Drupal), use the simple PHP code below to render the copyright date in your footer. The date will automatically change at 12:01 am on January 1 every year.

<?php echo date(’Y'); ?>

(2) If your site is in plain HTML or another language, you can use the following JavaScript to generate the date.

Put this code in the site header:

var date=time.getDate();
var year=time.getYear();
if (year < 2000)
year = year + 1900;

Then place this code where you want to generate the date:

<script language=”JavaScript” type=”text/javascript”>document.write(year);</script>

Two easy ways to save yourself some time/headaches.

Let’s face it… soccer has been a flop in the United States, especially when compared to, well, the rest of the known world, where it’s more-or-less religion. The country isn’t totally devoid of fans though. Those who do care seem to be pretty hardcore. Luckily for the Americans that do follow “the beautiful game,” the internet offers whatever you need to get your soccer, the real football (just kidding, I’m an NFL fanatic as well), fix.

ESPNsoccernet is the perfect resource if you’re into the usual (English Premier League, La Liga, Italian Serie A, and of course the UEFA Champions League). Goal.com is another staple in any soccer fan’s browser bookmarks, offering coverage of the game worldwide.

Some of the web’s best-kept secrets - if you’re not all about the European game – include BBC’s African football coverage. If Asian soccer is more to your taste, FootballAsia is the place to be. The site is currently being overhauled, but their homepage still links you to Asian soccer’s top competitions. And if features and breaking news aren’t enough for you, myp2p links you to live matches with a few mouse clicks, though you may need to download a few peer-to-peer applications like Sopcast. The myp2p homepage tells you all you need to know.

Since Todd and Tom have recently critiqued Barack Obama's presidential website — apparently in its Blue Period — I was also thinking about the design of 2008 presidential candidate sites.

As someone with a search engine optimization (SEO) background, I probably focus a little bit more on title tags and anchor link text when evaluating a site than a someone who looks at the pretty pictures (or the lack thereof).

Well, I'm not alone.  Li Evans of the Search Marketing Gurus blog does as well, and has done some interesting campaign site evaluations from an SEO's perspective.  You can find them in the Political Internet Marketing category of the blog.

In these posts she discusses various SEO topics like page titles, keyword usage, and the actual content found on a site.  Further, she does look at a campaign's search marketing efforts, if any, and use of social media.  Her posts are worth a read.

So far, here are the candidate (or former ones) sites that she's reviewed:

• Joe Biden
• Chris Dodd
• Duncan Hunter
• Dennis Kucinich
• John McCain
• Barack Obama
• Ron Paul
• Bill Richardson
• Fred Thompson

Disclosure.

Yesterday The Bivings Group launched our latest client site Living Conversations, a community-based website for breast cancer survivors. The site encourages survivors to submit their stories via video and the written word as a way of providing strength and support to anyone coping with the disease. We’re happy of the way the site turned out, and to be associated with such a cool organization.

Working on the site also gave us the chance to try out a few things we hadn’t attempted before. Given that, I figured I’d give a little look under the hood and explain how the site was constructed.

The site is built using using the open source Content Management System Drupal. As mentioned previously, we pretty much build all our website these days in Drupal or Wordpress. We chose to use Drupal for this site due to the community features that were required and the varied content types on the site. We also wanted to leave the Living Conversations folks with the ability to quickly expand the functionality on the site should they choose to.

Working from Drupal, we added a great deal of additional functionality to the site through a combination of custom coding and the use of Drupal modules and plugins. Here is the breakdown of the ones we used:

(1) Video Uploading. A central aim of Living Conversations is to get breast cancer survivors to tell their stories via video. This required us to develop a way for users to upload videos to the site and then to display dynamically in various spots on Living Conversations. We did this using a combo of the Video module and a plugin that allows for the uploading of videos to a Blip.tv account. So basically users can upload a video on Living Conversations and it will FTP directly into their Blip account and show up on the site. Cool stuff.

Note that the Video module in Drupal is very easy to use. If you want to use the Blip.tv upload plugin, you are going to need to have some developers around as it is a bit tricky.

(2) Content Rating. The site allows registered users to rate content using a five point start system. This was implemented using Voting API as the backend and Voting to control the methodology used for the rating on the frontend. They work together.

(3) User Profiles. Out of the box, Drupal has a powerful Profile module built in. This allows registered users to create profiles on the site. Administrators to add just about any fields they want to capture to this profile field. We supplemented this with Buddy List, which allows users to add other users as contacts and track their activities on the site.

Those are the big ones. We also used Flag Content and Syndication to add some minor functionality to the site.

Anyway, check out www.livingconversations.com if you get a chance. Let us know what you think in the comments.

A friend of mine works for Gannett, which owns USA Today and heaps of local newspapers and TV stations throughout the country. Well, most of the local sites are horrible at the very least. However, the company is in the process of rolling out new designs across their network.

The Desert Sun site from Palm Springs, California is one of the first sites to get the facelift:

Compare it to the site of its sister publication The Californian — which will likely get its new design soon — from Salinas, California:

I’m not going to do a site review, but can you tell the difference?

I am a big fan of buying and selling items online.  I think using sites like Craigslist and eBay provide efficient and easy ways to find cheap and useful items and also for getting rid of unwanted stuff (for a profit!).  My most recent purchase was a 3 person tent in great condition for just $10 on Craigslist.  What a deal.

This begs the question though, which service is better? Craigslist or eBay? This question becomes more and more important as we discuss the future of classified ads in relation to newspapers and media.  How will the progression of these websites compete not only with MSM classifieds, but also with each other?

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